Privacy Policy

1. Who We Are

BuySatTV.com ("BuySatTV," "we," "our," or "us") is an independent cable TV and internet comparison and referral service. We operate the website buysattv.com and the telephone hotline (833) 235-0193. We are not a cable or internet provider.

This Privacy Policy applies to all information collected through our website and phone service, and explains your rights and our obligations regarding that information.

2. Information We Collect

Information you provide directly:

• ZIP code or street address (to check provider availability)
• Name, phone number, and email address (if you contact us or request follow-up)
• Service preferences (type of TV/internet plan, budget, household size)
• Any other information you voluntarily share during a call or form submission

Information collected automatically:

• IP address and general geographic location
• Browser type, device type, and operating system
• Pages visited, time on site, and referring URL
• Cookies and similar tracking technologies (see Section 7)

Call recording: Calls to our hotline may be recorded for quality assurance and training purposes. You will be informed of recording at the start of the call.

3. How We Use Your Information

We use the information we collect to:

• Look up cable TV and internet providers available at your address
• Present you with relevant plan options and current promotions
• Connect you with service providers you choose to learn more about
• Follow up with you if you have requested a callback
• Improve the accuracy and quality of our comparison service
• Analyze website traffic and user behavior to improve our site
• Comply with legal obligations

We do not use your information for automated decision-making or profiling that produces legal effects.

4. How We Share Your Information

With service providers (referral partners): If you choose to be connected with a cable TV or internet provider, we will share your contact information and service preferences with that provider so they can complete your enrollment. Each provider has its own privacy policy governing how they handle your data.

With analytics and technology vendors: We use third-party tools (such as Google Analytics) to understand website traffic. These vendors may receive anonymized usage data. We do not sell your personal information to data brokers or advertisers.

For legal compliance: We may disclose information when required by law, subpoena, or to protect the rights and safety of BuySatTV, our users, or the public.

We do not sell your personal information to third parties for their own marketing purposes.

5. How Long We Keep Your Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, typically no longer than 12 months after your last interaction with us. Call recordings are retained for up to 90 days. You may request deletion of your data at any time (see Section 8).

6. How We Protect Your Information

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• HTTPS encryption on all web pages
• Access controls limiting who can view personal data internally
• Regular review of data practices and security procedures

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our site. These may include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Advertising cookies: Used to measure the effectiveness of our Google Ads campaigns

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. By using our site, you consent to our use of cookies as described in this policy.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out of marketing: Opt out of any follow-up calls or marketing communications
• Do Not Call: If you are on the National Do Not Call Registry, please let our advisor know and we will honor your preference

To exercise any of these rights, contact us by phone at (833) 235-0193.

9. California Residents — CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request, call us at (833) 235-0193.

10. Children's Privacy

Our service is intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites or provider pages. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or service after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us: