Frequently Asked Questions

Yes, completely free. BuySatTV is a no-cost comparison and referral service. You pay nothing to call us, nothing for our advice, and nothing for the comparison. We earn a referral fee from providers only when a customer chooses to sign up through us — similar to how a travel agent works.

No. BuySatTV is an independent comparison and referral service. We are not a cable TV or internet provider. We work with multiple providers to help you find and compare available plans in your area, then connect you directly with the provider you choose.

We compare all major cable TV and internet providers including Xfinity (Comcast), DIRECTV, Spectrum (Charter), AT&T, DISH Network, Cox, Optimum, HughesNet, and others. The providers available depend on your specific address. Call us and we'll check your exact location instantly.

Absolutely not. There is zero obligation. You can call, get all the information, compare deals, and hang up with no commitment. We're here to help you make an informed decision — not to pressure you into anything.

Prices shown on our website are starting rates based on publicly available information and current promotions. Actual pricing depends on your location, the specific provider, selected package, and any active deals at the time of order. Taxes and fees are not included. Always call to confirm the exact rate available in your area.

Yes! Bundling TV and internet is often the best way to save. Most providers offer significant discounts — sometimes $20–$40/month off — when you combine both services on one bill. Our advisors will always check bundle pricing alongside individual plans so you can compare.

Some providers charge additional fees for equipment rental (modem, router, DVR), regional sports networks, broadcast TV fees, or installation. Our advisors will walk you through total monthly cost estimates including common fees so you know what to expect before you commit. Always ask the provider for the full itemized price before completing your order.

Not necessarily. Many providers now offer no-contract, month-to-month options. Some promotional prices may require a 12- or 24-month agreement. We'll present all available contract terms for your area so you can choose what fits your situation.

Installation speed depends on the provider and your location. Many providers offer same-day or next-day installation windows. When you call us, we'll check the earliest available appointment and can often schedule it right on the same call.

In most cases, yes — a technician will need access to your home to set up the equipment and run any necessary cables. Some providers offer self-install kits for internet-only plans that allow you to set up equipment yourself without waiting for a technician.

Installation fees vary by provider. Some include free professional installation as part of a promotion. Others charge $50–$100 for a technician visit. Our advisors will let you know what's included before you place your order.

When switching, there is typically a brief transition period between when your old service is cancelled and your new service is installed. We recommend scheduling your new installation before cancelling your existing service to minimize any gap. Your advisor can help you plan the timing.

A credit check may be required by the provider when you place your order. This is handled directly by the provider, not by BuySatTV. Some providers offer no-credit-check options or accept a deposit in lieu of a credit check — ask your advisor about these alternatives.

Early termination fees (ETFs) may apply if you cancel your current service before your contract ends. However, some new providers offer promotions that cover switching costs or ETFs. Let your advisor know your situation and they can look for options that offset those fees.